Privacy Policy

Information we receive

When you book a consultation, contact us, or become a client, you may provide your name, business name, email address, phone number, appointment choice, project details, answers to intake questions, and communication preferences. If you email, call, or text us, we also receive the content of that conversation and information needed to respond.

Our website host and embedded booking provider may receive technical information needed to deliver their services, such as your IP address, browser or device details, pages requested, and cookies or similar technology. The booking calendar is hosted by a third-party service and appears within our contact page.

How we use information

We use information to answer inquiries, schedule and prepare for consultations, provide requested services, send appointment or service-related communications, maintain our records, protect the site and systems, and meet applicable legal obligations. We use contact and project details to understand whether our services fit your business.

Promotional follow-up is optional and separate from messages about an inquiry or appointment. We use your contact information for promotional email or text only when your applicable choice and consent permit it.

Email and text choices

The booking form presents separate choices for service or appointment texts and promotional texts. Agreeing to promotional messages is not required to request a consultation. Message frequency may vary, and message and data rates may apply.

You can reply STOP to a text to opt out of texts from that sender. Reply HELP for help where supported, or contact us at the email below. Promotional emails include an unsubscribe method. We honor applicable opt-out requests and do not use an opt-out as a reason to send more promotional messages.

When information is shared

We use service providers to host this site, run the booking calendar and CRM, and deliver email or text communications. They receive information needed to perform those services for us. We may also disclose information when required by law, to protect rights and security, or in connection with a business transfer.

We do not sell personal information. We do not share mobile opt-in information or text-message consent with third parties for their own marketing.

Links to other websites and the embedded booking service may have their own privacy practices. Their policies apply to information they collect independently.

Retention and security

We keep inquiry, appointment, and client information for as long as reasonably needed to respond, provide services, keep business records, resolve disputes, or meet legal requirements. We use reasonable measures to protect information, but no online system can be guaranteed completely secure.

Your choices and requests

You may ask us to access, correct, or delete information you provided, subject to information we need to keep for legal or legitimate business reasons. You can also update communication preferences or withdraw promotional consent. Email Nextleveltechsolutions@protonmail.com with your request.

Children and policy updates

This business website is intended for adults acting on behalf of businesses and is not directed to children under 13. If we learn that we collected a child’s information through the site, we will take steps to delete it as appropriate.

We may update this policy when our practices change. The effective date above will show when the current version began. Material changes may also be communicated through the site or directly when appropriate.

Contact us

Next Level Tech Solutions
Nextleveltechsolutions@protonmail.com
720-751-3399